Shipping policy
Processing & Production Time
Because our cutting boards and coasters are handcrafted (and often custom-engraved) specifically for you, they require a production period before they ship.
Standard Orders: Typically processed and shipped within 1-5 business days.
Custom/Personalized Orders: Typically Processed and shipped within 2-7 business days.
Note: During peak holiday seasons, production times may increase. We will post any updated timelines on our homepage.
Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping: We typically ship via USPS Ground Advantage or UPS Ground. Delivery usually takes 1–5 business days after the item has left our shop.
Upgraded Express Shipping: Please contact us before placing your order to inquire about express shipping options at an additional charge.
Local Pickup: We offer local pickup at our shop in Columbus, Ohio. Please contact us before placing your order to confirm local pickup availability.
Local Drop-off: We may, at times, offer local drop-off service to nearby businesses in zip codes including 43202 and 43214. Please contact us before placing your order to confirm local drop-off availability.
Tracking Your Order
Once your order has shipped, you will receive an email notification containing a tracking number. Please allow 24–48 hours for the tracking information to become active.
Damaged Items
We take great care in packaging our wood products to ensure they arrive safely. However, if your order arrives damaged, please contact us immediately with your order number. Provide photos of the damaged item and/or packaging. Reports of shipping damage must be made within 48 hours of delivery to qualify for a replacement.
Lost or Stolen Packages
We are not responsible for packages that are confirmed as delivered by the carrier but are subsequently lost or stolen. We recommend monitoring your tracking information closely and ensuring a secure delivery location. If your tracking indicates the package was delivered but you cannot find it, please contact the carrier directly or file a report with local law enforcement.
International Shipping
When we offer international shipping, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. 1925 Workshop LLC is not responsible for these charges if they are applied. They are your responsibility as the customer.
Incorrect Shipping Address
Please double-check your shipping address during checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If an item is returned to us due to an incorrect address, the customer will be responsible for the additional shipping costs to resend the item.